Fill more tables by educating players on the games you offer. The more people understand
your games, the more likely they are to try their hand at them. Give them the option
of grabbing a drink, learning about a game , then getting back to the tables. From
basic strategy to full tutorials, it’s up to you!
Generate the buzz your casino wants through viral marketing provided by your application.
Whether it's a major title bout, or an intimate piano performance, spread the word
and sell more tickets. It's easy to let people know about your events when they're
on property, but how are you reaching them between visits? Your app does both!
The more your guests know what you have to offer, the less likely they are to leave
during their stay! You have a variety of options available for your guests, entice
them with up to date menus, pictures and videos.
Showcase all your spa has to offer through pictures and videos that portray the
relaxing experience you’re trying to sell. Your guests can get a massage anywhere,
only you can provide them with the relaxing escape, only a vacation can provide.
Don’t wait to hear about a negative experience online. Use your Smart Community
application to get real time feedback from your guests, decreasing your response
time and increasing customer satisfaction.
Your guests are your best sales force, give them the tools to brag about your services
for you. Social networking is the best form of advertising you can get, maximize
every opportunity for your guests to talk about you while you are in front of them
with various tool available throughout your application.
Our flagship upgrade, Smart Concierge began as three words on a whiteboard; Employee,
Customer and Management. In order to accomplish our lofty goal to “Redefine Customer
Service”, we needed to somehow streamline the flow of information between these
parties. Thousands of development hours later and hundreds of double, tall lattes,
we exceeded our own expectations and brought customer service into the future with
the creation of Smart Concierge.
All employees can now facilitate every guest request right from their phones. Management
can monitor all interactions between guests and employees and delegate tasks accordingly,
all from their iPads. Guests can order a drink to the pool, request more pillows,
or adjust their hotel room’s temperature all from their phones. Provide an experience
so memorable and so revolutionary, when given the choice your guests will not only
return to your property, but invite their friends as well, directly from their phones.