Game Tutorials
Fill more tables by educating players on the games you offer. The more people understand your games, the more likely they are to try their hand at them. Give them the option of grabbing a drink, learning about a game , then getting back to the tables. From basic strategy to full tutorials, it’s up to you!
Events
Generate the buzz your casino wants through viral marketing provided by your application. Whether it's a major title bout, or an intimate piano performance, spread the word and sell more tickets. It's easy to let people know about your events when they're on property, but how are you reaching them between visits? Your app does both!
Restaurants
The more your guests know what you have to offer, the less likely they are to leave during their stay! You have a variety of options available for your guests, entice them with up to date menus, pictures and videos.
Spas
Showcase all your spa has to offer through pictures and videos that portray the relaxing experience you’re trying to sell. Your guests can get a massage anywhere, only you can provide them with the relaxing escape, only a vacation can provide.
Guest Feedback
Don’t wait to hear about a negative experience online. Use your Smart Community application to get real time feedback from your guests, decreasing your response time and increasing customer satisfaction.
Social Networking
Your guests are your best sales force, give them the tools to brag about your services for you. Social networking is the best form of advertising you can get, maximize every opportunity for your guests to talk about you while you are in front of them with various tool available throughout your application.

ENTERPRISE SOLUTION

Our flagship upgrade, Smart Concierge began as three words on a whiteboard; Employee, Customer and Management. In order to accomplish our lofty goal to “Redefine Customer Service”, we needed to somehow streamline the flow of information between these parties. Thousands of development hours later and hundreds of double, tall lattes, we exceeded our own expectations and brought customer service into the future with the creation of Smart Concierge.

All employees can now facilitate every guest request right from their phones. Management can monitor all interactions between guests and employees and delegate tasks accordingly, all from their iPads. Guests can order a drink to the pool, request more pillows, or adjust their hotel room’s temperature all from their phones. Provide an experience so memorable and so revolutionary, when given the choice your guests will not only return to your property, but invite their friends as well, directly from their phones.

copyright © 2010 Talus Media. all rights reserved.
privacy policy|terms of use|support|contact us